To access tools such as Outlook, Teams, OneDrive or Workday from home, employees will need to configure multi-factor authentication (MFA). MFA is a method of authentication that requires the use of more than one verification method and adds a critical second layer of security to user sign-ins and transactions. MFA only needs to be set up one time.
Here’s how to set up your MFA through the self-service portal:
Log into the portal with your desktop username (not your email address), which is your network [email protected], and current network password.
Select your preferred method, either "Phone Call" or “Text” from the drop-down menu.
Enter your primary and secondary phone options in the highlighted fields. Use your most frequently available phone as the primary then click the "Call Me Now to Authenticate" or “Send a Text Message to Authenticate” button.
Answer the call and press the '#' key when asked to complete the authentication process or enter in the verification code sent to your device.
Contact the Help Desk at 702-258-3145 if you have problems.
Configuring multi-factor authentication from home
If you are away from your District computer and need to configure multi-factor authentication from a personal computer or device, read the tutorial on how to configure MFA from a non-district device.
How to specify a new or secondary phone number to call for multi-factor authentication
It is recommended that you set your most frequently available phone as the primary phone for multi-factor authentication. For example, your mobile phone.
Log into the portal with your desktop username and password (see username and password notes above). You will receive a call or text on your current primary MFA phone. Answer it and follow the instructions.
To add a new method, click Add method. To change your default method, look at Default sign-in method, and select Change.
Enter a primary and backup phone number to use for multi-factor authentication.