FAQ

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Video Tutorial: How to sign into Freshservice
Tue, May 12, 2020 6:26 AM
Video Tutorial: How to report a problem in Freshservice
Wed, May 13, 2020 7:55 AM
Video Tutorial: How to submit a service request in Freshservice
Tue, May 12, 2020 6:24 AM
Video Tutorial: How to edit existing tickets in Freshservice
Tue, May 12, 2020 6:37 AM
Video Tutorial: How to browse FAQs in Freshservice
Tue, May 12, 2020 6:30 AM
What is the difference between an incident and a service request?
Incidents are typically unplanned outages or problems. Examples of incidents include: Your monitor is not powering on Your email won’t send Your...
Mon, May 4, 2020 10:25 PM
How can I submit tickets to helpdesk?
To make submitting tickets as easy and convenient as possible, we provide you with three options for submitting tickets:   Call helpdesk at 702-258-3145...
Mon, May 4, 2020 10:22 PM
Set up Freshservice Mobile App
Step 1: On your company issued iPhone, download the Freshservice app from either the Company Portal or App Catalog. Step 2: Enter in our UR...
Mon, Apr 27, 2020 3:27 PM
Sign into Adobe Acrobat Pro
Click Sign In Now Click link to Sign in with an Enterprise ID Enter your [email protected] in the Email address field.  If you are on a PC ...
Tue, Jan 14, 2020 2:54 PM
Connect to a Network Printer
Please follow the steps below to connect to a network printer: In the search bar located on the Windows taskbar type \\print3 and hit enter.  ...
Tue, Jan 14, 2020 10:37 AM