FAQ

Default solution folder, feel free to edit or delete it.

Office 365 Web Portal
The Office 365 portal gives employees access to web versions of Office Apps including Word, Excel, PowerPoint, and OneDrive and can be accessed on any compu...
Tue, Jan 14, 2020 2:01 PM
Microsoft Office Home Use Program
Water District employees are eligible for home use discounts of Office 365 subscriptions.   To redeem discounts:  Go to Microsoft's site for...
Tue, Jan 14, 2020 2:46 PM
Antivirus and VPN Software
The organization offers Trend Micro antivirus and Check Point VPN software for employees' home use. Follow these instructions to download this sof...
Thu, Apr 30, 2020 3:46 PM
Tutorial - Establish a VPN and Remote Desktop connection from iPad
Required Apps Installing Required Apps District issued device Download the following apps from the ‘App Catalog’ or ‘Company Portal’ app on ...
Thu, Apr 30, 2020 1:10 PM
How do I change my network password if I am working remotely?
NOTE: These instructions are intended for remote workers who are unable to VPN into the corporate network. If you are able to VPN into the network, please c...
Thu, Apr 30, 2020 4:44 PM
Tutorial - Install and configure RSA app on Apple iPad or iPhone
This document assumes you have requested and been emailed an RSA Soft Token file to configure the RSA Token app on your Apple iPad and/or iPhone. You will n...
Thu, Apr 30, 2020 12:42 PM
Tutorial - Configure Capsule Connect VPN mobile app
Checkpoint’s Capsule Connect is the District provided mobile VPN app. This is typically used on iPads in conjunction with Microsoft RD app for remoting into...
Thu, Apr 30, 2020 12:56 PM
RSA Token Guide
What is the RSA Token? The RSA token is a secure token that is used to verify your identity of who you are in a secure manner. There are two different typ...
Thu, Apr 30, 2020 1:10 PM
OneDrive
Microsoft OneDrive allows users to store, share, and sync files in the cloud so that they're accessible from anywhere.  With OneDrive, everything is b...
Thu, Apr 30, 2020 1:15 PM
Scheduled IT Outages
Outages are scheduled for the following dates below. If you need more information or have questions about this schedule, contact the IT Help Desk at 702-25...
Thu, Apr 30, 2020 4:00 PM